Electric scooters other than the LOCO Motion Pro (which is fully waterproof) are supplied by the manufacturers as IP54 or light splash-proof and not fully waterproof. As such, the limited product warranty does not cover any potential water damage. At LOCO we offer an additional warranty cover for water damage for as little as £59, and we strongly recommend that you add this when purchasing an electric scooter. This gives you the peace of mind that if you ever end up with water damage to your scooter, any potentially expensive repairs will be free. Without this water damage cover, any water damage will render the entire product warranty void.




Dualtron Victor Luxury Electric Scooter 30Ah LG (New EY3)
80km/h Top Speed + 4000 Watts + 37km Realistic Range
Customs duty and VAT included in price.
Import tax and customs charges to be paid by customer on import to Norway.
Delivery: 3-7 days
The Victor Luxury is a relatively lightweight scooter by Dualtron's standards, weighing in at 32kg. Combined with collapsable handlebars and a fully foldable front end, this scooter will fit in the trunk of most cars and is pretty easily transportable.
The Dualtron Victor Luxury's manufacturer claimed maximum range is an impressive 47 miles as per Dualtron, testing it under optimum conditions. At LOCO Scooters, we tend to recommend that the achievable range under real-world driving conditions is more like 50% of the manufacturer's max, in this case, it's 23 miles on a single charge. This is delivered by a 60V 30Ah LG 21700 battery which is rechargeable from flat in 20 hours using the standard charger or as little as 4 hours using fast chargers which are an optional extra.
The Dualtron Victor Luxury has hydraulic brakes front and rear, accompanied by extremely large 160mm brake discs. With one of the safest braking systems on the market, the Dualtron Victor Luxury also boasts an Anti-Lock Braking System (ABS) which prevents the brakes from fully locking up or sending the scooter into a skid, an incredibly important feature for a scooter so powerful.
10 x 3 inch ultra-wide contact area provide great grip for on-road paved surfaces, preventing any wobble or skidding when driven moderately hard.
Water Damage
We hold stock of Dualtron spare parts and tyres in our Dublin electric scooter repair centre. We also have a range of spare parts in stock for Kugoo, Xiaomi, Segway Ninebot, Zero and other brands with access to parts for all e-scooters from our trusted suppliers.
Please be aware that all electric scooters are supplied in the box and require some assembly by the user, with the required tools provided.
| Max Speed | 50 mph |
| Max Range | 47 miles |
| Real World Range | 37km |
| Battery | 60V 30Ah LG 21700 |
| Resistance | Not rated |
| Motor Rated Power | 4000w |
| Max Load | 120kg |
| Charging Time | 20 hours |
| Lights | Dual LED headlight & taillight, brakelight |
| Charging Cycles | 300-500 |
| Tyres | 10 x 3 inch tyres |
| Brakes | Hydraulic brake+160mm disk |
| Warranty | 1 Year |
WARRANTY
LIMITED PRODUCT WARRANTY
LOCO Scooters UK Limited warrants the original purchaser that your electric scooter or e-bike shall be free from defects in materials and workmanship under normal use during the warranty period. In line with UK consumer law, this warranty does not affect your statutory rights. The warranty lasts for the period of time specified on the product specification table. LOCO Scooters UK Limited does not warrant that the operation of the product will be uninterrupted or error-free.
REMEDIES
If an original manufacturing defect is found and a valid claim is received within the warranty period, LOCO Scooters UK Limited will:
- Repair the product at no charge using new or refurbished replacement parts.
- Replace the product with a new or refurbished product.
- Refund the purchase price of the product, excluding potential shipping costs.
The choice of remedy will be at LOCO Scooters UK Limited's discretion, and repairs will be prioritised where feasible. Replacement products or parts will carry the remainder of the original warranty period or a 30-day warranty, whichever is longer. Non-original parts used for repairs will always meet the same specifications as original parts. Any associated shipping and handling charges may apply unless prohibited by applicable law.
UK WARRANTY SERVICE
At LOCO Scooters UK Limited, we are committed to supporting our UK customers in accordance with the Consumer Rights Act 2015. If a manufacturing defect is identified during the warranty period, the following provisions apply:
- Repair or Replacement: Should your product develop a fault, LOCO Scooters UK Limited will provide a repair or replacement at no additional cost to you. This includes covering the cost of shipping replacement parts or handling repairs at our service centre.
- Parts and Repairs: In cases where minor repairs can be safely carried out by the customer or a local repair centre, LOCO Scooters UK Limited will ship the required parts and provide detailed instructions to assist you. This option is designed to save time and minimise inconvenience.
- Cross-Border Repairs: If a repair must be undertaken at our service centre, LOCO Scooters UK Limited will arrange and manage the transportation of the product to and from our facility. You will not be liable for customs duties or additional fees related to shipping.
Important Information:
- Before purchasing, please ensure you are confident performing minor adjustments (e.g., brake tightening or tyre inflation) or have access to a local repair centre for routine maintenance.
- Warranty coverage does not include consumables, wear-and-tear items, or damage caused by misuse, accidents, or water ingress (unless a water damage warranty was purchased).
- Full details of warranty terms and exclusions are available in our warranty policy.
RETURN GUIDELINES
To initiate a return, contact LOCO Scooters UK Limited warranty support at customercare@locoscooters.co.uk to obtain a return order number. Items must meet the following conditions for return eligibility:
- Products must be purchased directly from LOCO Scooters UK Limited.
- Products must retain their original, undamaged serial numbers.
- Physical damage, tampering, or customisation voids return eligibility.
FREE COLLECTION AND RETURN PERIOD
For 14 days after delivery, LOCO Scooters UK Limited offers free collection and return for repairs. This is a goodwill gesture and not a warranty entitlement. After 14 days, collection and return services are available for £25. Customers must retain original packaging to use this service.
LIMITATIONS AND EXCLUSIONS
Batteries are warranted for one year or 10,000 km, whichever comes first. The warranty does not cover consumable or wear-and-tear items, including:
- Tyres, inner tubes, brake pads, grips, paint, and rubber components.
- Physical damage or accidental misuse.
- Water ingress or crash damage.
Warranty coverage will be void if the product shows signs of misuse, unauthorised alterations, or improper maintenance.
WATER DAMAGE
Most electric scooters and e-bikes are not waterproof. LOCO Scooters UK Limited offers an optional water damage warranty at the time of purchase (£59/year or £85/2 years). Without this warranty, water ingress voids the product warranty. The water damage warranty covers repairs only; replacement is not included.
FIRMWARE AND MAINTENANCE
- Non-standard firmware voids the warranty and poses safety risks.
- Routine maintenance, such as tightening bolts and adjusting brakes, is the customer's responsibility.
REPAIRS AND SERVICING
Repairs under warranty must be conducted by LOCO Scooters UK Limited or authorised partners. Unauthorised repairs void the warranty. Repairs for water-damaged products are excluded from any warranty guarantee.
SERVICE & REPAIR WARRANTY
Following any repair, LOCO Scooters UK Limited provides:
- 30-Day Full Warranty: Covers parts and labour.
- Up to 11 Months: Covers parts only; labour charges apply.
This warranty excludes consumables and damage caused by misuse or water ingress. Water damage repairs are performed on a "best-effort" basis and do not carry any guarantee.
Shipping
LOCO Scooters is proud to offer shipping to England, Scotland, Northern Ireland, and Wales. Below are the details of our shipping services:
Delivery Times
- Standard delivery is typically 2–5 business days.
- For remote locations, including offshore islands, delivery times may be longer.
- If your order includes custom modifications (e.g., puncture-proof tyres), the delivery timeline may also be extended.
Order Processing:
- Orders placed after 5 PM on weekdays or at any time over the weekend are processed the following business day (e.g., 9 AM Monday for weekend orders). The delivery timeline of 2–5 business days begins from this point.
Pricing
The shipping cost you see at checkout includes customs duty, taxes, and VAT. No additional charges will apply after checkout, giving you complete peace of mind.
Delivery Requirements
To ensure smooth delivery, we require:
- A valid address and postcode.
- Your email and phone number to share with our shipping partners (DPD or UPS).
For oversized items, such as electric scooters that cannot be shipped using standard couriers, we use third-party hauliers. Delivery times for these items may be slightly longer, and they may not offer the same tracking features as smaller parcels shipped with DPD or UPS. In some cases, local DPD depots may require you to collect particularly heavy items directly if their driver is unable to deliver them.
Packaging
All electric scooters and e-bikes are shipped in packaging that clearly indicates the contents. If you are purchasing an electric scooter or e-bike as a gift, you may wish to provide an alternative delivery address.
Pre-Order Items
Please note that delivery timelines for pre-order items, including electric bikes, differ from standard shipping timelines:
- Estimated delivery times are typically provided on the product page for pre-order items.
- If no estimated delivery time is listed, please contact us for details before placing your order.
Important:
- Pre-order items are non-cancellable once the order has been placed.
- This policy is clearly outlined on our website to inform customers that these items are subject to different timelines and stock availability.
Need Help?
For any delivery queries, please contact us at info@locoscooters.co.uk We’ll be happy to assist you.
